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The Miller Company
275 Pratt Street
Meriden, CT 06450 USA
sales@themillerco.com
Telephone:
(203) 235-4474
Within USA:
(800) 243-3120
International:
(001) 203-235-4474
Company Fax:
(203) 634-6926
Customer Service Fax:
(203) 639-6924
or (800) 848-4984

Tour

People

People are the key to Miller’s success.  Active employee participation in an atmosphere which fosters open communication provides the environment for constant improvements throughout our manufacturing process.  We empower our employees by involving them in the team-based management of our business.  Employees also share in the decision-reaching process.  We treat each other with respect and dignity while holding ourselves to high standards of performance.  We expect to achieve results and meet clearly defined standards of performance while being held accountable, individually and in teams, for our actions and results.  We educate and train our employees to enable them to reach their full potential. We comply with all regulatory requirements associated with our employees.

Safety

All employees think safety and work safely in a manufacturing environment that eliminates hazards.  We observe sound health and hygiene principles, use personal protective equipment, and maintain good housekeeping standards.  We comply with all regulatory requirements associated with safety and the protection of the environment. 

Quality 

We apply the Quality Policy throughout the company. E ach employee is committed to providing total satisfaction for all marketplace and internal customers.  Continuous improvement is achieved through application of total quality management techniques. We strictly adhere to standard operating procedures.

Delivery

We commit and adhere to promised delivery dates for all customers.  We make our products once with no unplanned operations performed.  All employees do whatever is required to deliver the customer’s product on time without compromising safety or product quality.

Cost Reduction

Our ability to be price competitive in the marketplace is enhanced by our ability to reduce total cost to the lowest possible level without compromising quality.  Each employee contributes to our cost reduction efforts by identifying and eliminating non-value added costs. All employees view reduced cycle times as a key strategy aimed at maintaining competitiveness.  We are responsive to new techniques and processes to maintain our competitive edge through prudent capital investments.  We are dedicated to earning a return on assets that enables continued capital investments and enhanced shareholder value.
Worker with Phosphor Bronze

Vision

A History of innovation, quality, excellence, and commitment to the future.
The unprecedented growth in the electronic industry throughout the world has challenged Miller to keep pace with the need for a more sophisticated product.  We have met that challenge through the employment of state-of-the-art rolling techniques.
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