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The Miller Company
275 Pratt Street
Meriden, CT 06450 USA
Telephone:
(203) 235-4474
Within USA:
(800) 243-3120
International:
(001) 203-235-4474
Company Fax:
(203) 634-6926
Customer Service Fax:
(203) 639-6924
or (800) 848-4984

Tour

A World-Class Product:  Matched by World-Class Customer Service

At The Miller Company, what matters most is delivering a superior product that meets your exact specifications on time, every time.  To achieve that goal, Miller customer service specialists strive to determine your precise needs.  Our engineers and members of our production team will visit your facilities if necessary.  Our goal is to understand the exact nature of your production process and your products, so that we can offer you the highest quality product at the lowest acquisition cost. 

Worker with Phosphor BronzeSpecifically, our technical staff can help determine which Miller alloy can best provide the chemical and physical properties needed in your product.  They will review with you your quality standards and then develop the Miller production process to match those standards.

Once your order is placed, customer service specialists monitor the flow of your product through the production process, making sure it is proceeding on time and is meeting your expectations.

Our specialists will contact you regularly to pinpoint potential future needs so that Miller can have a solution waiting when the need arises.  Our people are not just good listeners – they follow through.  That is why The Miller Company has one of the best reputations for customer service in the industry.
Worker with Phosphor Bronze

Responsiveness

Delivering A Superior Product
Flow of information to our customers doesn't stop with the entry of their purchase orders. The need to know has never been more acute than now with the mandate to efficiently control inventories. We monitor the progress of every order through its manufacturing cycle and report its status upon request.
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